How To Fix When Telegram is Not Connecting on a PC or Smartphone

When functioning properly, the messaging app Telegram serves as an excellent tool for keeping in touch with friends. However, several factors may prevent Telegram from connecting. It could be a result of a weak internet connection, or there may be an issue with the app itself.

Regardless of the cause, there are numerous steps you can take to regain access to your important chats. This article outlines what might lead to Telegram’s failure to connect and provides some quick solutions applicable across various devices to help you get back online.

Telegram Not Connecting on the iPhone

Experiencing the constant “Connecting…” message at the top of your screen while trying to use Telegram can be quite frustrating. As Telegram relies on cloud technology, it is essential to have a stable internet connection to send and receive messages. Typically, a poor connection is the primary reason for your issues.

Before attempting further troubleshooting, verify that your Wi-Fi is functioning properly. You can confirm this by launching any other app on your iPhone, such as Instagram, WhatsApp, or YouTube. Additionally, try sending a message or streaming a video. You might also want to test your connection speed using tools like speedtest.net or fast.com. If these options fail, there may be an issue with your Wi-Fi connection. In that case, it’s advisable to unplug and restart your router and modem. After disconnecting them, wait at least 30 seconds before reconnecting.

If you’re utilizing cellular data, ensure it is active by checking the “Cellular” section in your iPhone’s “Settings.” Also, confirm that you possess sufficient data to browse and use applications. Another quick fix to consider is restarting your iPhone.

Should you have verified all the above aspects and Telegram remains unresponsive, the next course of action is to check if you’ve granted the app the necessary permissions for optimal functionality. Here’s how to proceed:

1. Launch “Settings” on your iPhone.
   
2. Scroll down until you locate “Telegram” among the list of apps.
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3. Switch the “Background App Refresh” toggle.
   
   
4. Activate the “Cellular Data” setting.
   
   

A different method to consider is uninstalling Telegram and reinstalling it. To understand how to do this, follow the steps below:

1. Locate “Telegram” on your home screen and press and hold it.
   
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2. On the pop-up menu, choose “Remove App”.
   
3. Select “Delete App.”
   
4. Again, tap on “Delete”.
   
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5. Navigate to the “App Store.”
   
   
   
6. Select your “profile picture” located in the upper-right corner of the screen.
   
   
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7. Access the “Purchased” tab.
   
8. Find “Telegram” within the app list.
   
9. Click the “cloud” icon located on the right.
   

After reinstalling Telegram, you can log back into your account. This should resolve the connection problem.

Additionally, the app might fail to connect due to an outdated version. Below are the steps to check if your Telegram app needs updating on your iPhone:

1. Launch the “App Store” on your iPhone.
   
2. Navigate to your “profile picture” located in the upper-right corner.
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3. Find “Telegram” on your list of applications.
   
4. If the “Update” button is visible next to it, tap on it and wait for a few seconds.
   

Telegram Not Connecting on an Android Device

The same solutions that are applicable to iOS/iPhone can often be used for Telegram on Android devices. If you have verified your Wi-Fi/cellular data connection and everything…
“`may be functioning properly, but the problem could be within the app itself. There’s a chance that Telegram’s servers are currently down, in which case, there’s little you can do. Usually, these kinds of issues get fixed pretty swiftly.

Before proceeding with any further actions, it’s advisable to restart your Android device. This will help to eliminate any background apps that could be making your Telegram app sluggish.
Furthermore, resolving the Telegram connection problem can be achieved by clearing the app’s data and cache. Here’s how to do this on an Android:

1. Open “Settings” on your Android device.
   
2. Navigate to “Apps” in the menu, and select “Manage Apps.”
   
3. Find “Telegram” in the list of applications.
   
4. At the bottom of your screen, select “Clear Data”.
   
5. On the pop-up menu, tap “Clear all data” and “Clear cache”.
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6. To confirm your action, select “OK.”
   

After clearing the data and cache, you need to log in to your Telegram account once more. While you are in the “Telegram” section of your Android device’s “Settings,” make sure the application has all required permissions. Although you had previously granted these permissions during the app’s installation, some of them might have been revoked due to an error. Here’s the necessary steps to follow:

1. Access the “Telegram” tab and select “App permissions.”
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2. Make sure that the “Contacts” and “Storage” settings are activated.
   
3. Return to “Telegram” and select “Other permissions.”
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4. Ensure that all required permissions are activated.
   

Also, it’s important to check the app settings within Telegram. Here’s how to accomplish this:

1. Launch “Telegram” on your Android device.
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2. In the upper-left corner of your screen, tap on the “three horizontal lines”.
   
   
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3. On the menu, choose “Settings”.
   
   
4. Navigate to “Data and Storage.”
   
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5. Next, go ahead and tap on “Automatic Media Download.”
   
   
6. Ensure that the options “When using mobile data,”, “When connected on Wi-Fi,”, and “When roaming” are all toggled on.
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You may also consider updating the application. Here’s the process for an Android device:

1. Launch “Google Play” on your Android device.
   
   
2. Select your “profile picture” located at the top-right corner of your screen.
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3. Proceed to “Manage apps & device.”
   
   
4. Search for “Telegram” in the apps list.
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5. Tap the “Update” option next to it if available, then wait a few seconds.

Telegram Not Connecting on a PC

When using Telegram in your browser, also known as “Telegram Web,” you may encounter connection issues. Similar to the mobile application, ensure that your Wi-Fi network is functioning properly. If the issue isn’t with the Wi-Fi, it could potentially be related to your browser.

To restore Telegram’s functionality and improve your internet activity, clearing the cache of your browser is advisable. Here’s how to do that on Chrome:

1. Launch “Google Chrome.”
   
2. In the upper-right corner, click on the “three dots” icon.
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3. Click on “More tools”, followed by “Clear browsing data.” A new window will open.
   
4. Select the “time range.” You may opt to clear the cache from the last hour or choose “All time” to remove everything.
   
5. Ensure that “Browsing history,” “Cookies and other site data,” and “Cached images and files” are all selected.
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6. Click the “Clear data” button.
   

Another option worth exploring is to install the Telegram desktop app. It is noted that the desktop app generally faces fewer connectivity issues compared to the web version.

If you find that none of these solutions are effective, restarting your PC might be your next step.

Telegram Not Connecting Without a VPN

Your VPN may also be a factor affecting your Telegram connection. Depending on the server you’re connected to, Telegram could be restricted in certain areas. At this stage, there are two approaches you can consider: first, try changing your VPN’s location; second, consider disabling your VPN completely. This advice is applicable to both mobile and desktop applications.

In a similar vein, if you’re utilizing a proxy server, it may also hinder your connection. To disable it, follow these steps:

1. Launch the “Telegram” app on your mobile device.
   
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2. In the upper-left corner of your screen, tap on the “three horizontal lines”.
   
3. Navigate to “Data and Storage” from the menu.
   
4. Click on the “Proxy” tab.
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5. Locate the “Use a proxy server” setting and turn it off.
   
   

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Experiencing issues with Telegram not connecting can be quite frustrating, often resulting from an unstable internet connection. Fortunately, resolving the connection issue with Telegram is straightforward, with numerous solutions available to address the problem. After reconnecting your Telegram account, you can resume chatting with your friends.

Have you faced the issue of Telegram failing to connect? What measures did you take to resolve it? Share your experiences in the comments section below.